Contact us

Send us a Message

support@createmyvideos.com

Frequently Asked Questions

We’re dedicated to your success. If your question isn’t already answered below, then feel free to contact us.

How does CMV work?

CMV has everything you need in an online video maker. HD professional video templates, royalty-free music, two huge libraries of free HD images, and more.
The software is easy, fast, and creates amazing videos at an affordable price.

How much does CMV cost?

We offer flexible subscription plans to suit your video marketing needs. Browse our pricing page to learn more about your options.

What video sizes can I create with CMV?

With CMV you can create:

  • Horizontal videos
  • Vertical videos
  • Square videos
  • Banner videos
Will videos have any watermark or CMV branding?

Videos you download are yours and do not have any watermark or any mention of CMV.

Do you provide photos that I can use?

100% yes! We provide over 1000’s of royalty-free HD photos in our FREE image library. There are no limits to how often you can use these images.

Do you save credit card details?

No, absolutely not. Your credit card details are not stored on our servers. The information goes directly from your computer to our payment service provider Paypal.

Is this a secure site for purchases?

Absolutely! We work with Paypal which guarantees your safety and security. All site communication and data transfer are secured and encrypted.

Are you hosting the videos or can I download the file?

You are able to download all the videos that you create. We do not “host” your videos for you to embed elsewhere, but we do store every video that you create in your projects page so that you can easily come back to a video and make edits or re-download it.

A downloaded video from the sofware is your property and comes with a lifetime license for unlimited sharing

Can I cancel or change my plan anytime?

You can cancel or change your plan anytime during your current billing schedule. Monthly subscriptions are billed month to month. No contract. No obligation. You can cancel your monthly subscription anytime before the next billing cycle starts.
Yearly Plans come with a huge discount and run on a one-year billing cycle with cancellation available for the following year.

How can i get in touch with Customer Support?

You can send an email to support@createmyvideos.com and we replies within 24hours.

Or you can chat with us via messenger 

Can I sell videos I make?

Yes, all of our plans allow our customers the rights to resell or reassign videos to a different owner. You can sell the videos at any price you choose and keep 100% of the profits from the sale. Additionally, you can create your own “white label video marketing agency” under your own brand name, while using our video creation software as the backbone of your business.
Please note that when you do this, your own rights (including the lifetime license) to use the video expires and passes along to the recipient.

Can I just pay for one video?

Yes, absolutely. Please view our single video pricing

Is CMV free to try?

Yes! We offer a Free Demo so you can get a feel-of-the-software. Please email to support@createmyvideos.com or send a message by using our form above.

What kind of videos can I create with CMV?

There’s no limit to the type of videos you can create with CMV. Our users have created:

  • Marketing Videos
  • Real Estate Videos
  • Healthcare Videos
  • Video Ads
  • Social Media Videos
  • Facebook & Instagram Stories
  • YouTube Ads
  • Product videos
  • Whiteboard Explainer videos
  • Event Advertisements
  • Holiday Videos
  • Intro Outro videos

And more!

What is the resolution and file type I can create?

We firmly believe in creating quality videos, which is why every video created with CMV is Full HD (1080p).
All videos can be downloaded in MP4 format.

What languages does CMV support?

With CMV, you can create videos in every language, as you can write anything in the text fields. Some fonts have limited support for special characters, but all languages are supported.

Can I use videos that I created after my subscription is over?

Yes, of course. The videos you have created and downloaded are yours… forever!

Can I use my own videos and photos with CMV?

Yes, of course! You can upload and use your own videos, photos, music and audio clips. Alternatively, you can use the built-in free HD photo libraries and fully licensed music library to quickly make videos that still contain your company’s logo and messaging.

Can I use videos as Facebook Cover?

Yes, you can easily make Facebook cover videos for your business page with CMV. These cover videos are very hot right now and highly recommended to engage your followers.

Do you have a special price for NGO's?

Yes, we do. Please send an email to support@createmyvideos.com and we’ll  create a custom plan just for your organization.